Collection of Information
Credit Card, Debit Card and Banking Information
Unravel Beauty Secrets does not collect or store your Credit Card, Debit Card or any of your banking information that maybe provided by you to complete a purchase. This information is directly transmitted through the payment gateway provider to the payment network or bank.
In order to take advantage of some basic features of our site, you must register and create a member account with us which is free of cost. An online registration form may require you to provide details such as name, email address and password. It is your responsibility to protect your password. You must not share your password with any third parties. You should change it, if compromised for any reason.
Use of Personal Information
We use your personal information to market to you and inform you about our products and services. We may use your personal information to keep you informed regarding the status of your order. We use your personal information to resolve disputes, troubleshoot problems, help promote a safe service, collect money, measure customer interest in our products and services and protect us against fraud, error and other criminal activity.
If you choose to provide your email address with us, we may create and deliver information to you through emails such as our newsletters, surveys or other email messages about our products, services and event information, cosmetics tips or promotions.
If you have provided your mobile number with us, you may receive text messages/WhatsApp messages containing information about our products, services and events, cosmetics tips or promotions or to resolve any disputes on your mobile phone. We do not charge any fee for you to receive any text message from us. However, your mobile service provider may charge you for sending or receiving text messages/WhatsApp messages as well as any other standard appliable rates charged by your mobile service provider.
If you have provided your mobile number with us, you may receive phone calls to resolve any disputes or information about our products, services, events or promotions.
Communications to serve you
If you have provided your personal information with us, we may provide you with service-related announcements by any means, including email, messages and concerning the website or contact you regarding your customer service requests or questions. For example, all registered users may receive a welcoming mail to confirm their registration. These types of communications are essential to serve you, respond to you and provide high level of customer service that Unravel Beauty Secrets offers to its customers.
If you have provided your personal information with us, we may use it to provide you with customised service and use of our website. For example, we may suggest products that would be of interest to you. Such customised information may be provided to you by emails, text messages, WhatsApp messages or phone calls.
Sharing of personal information
We have put in place measures to protect your personal information contained in our databases. Measures are in place to prevent unauthorised access and maintain appropriate use and accuracy. Data that is transmitted in association with our online store is encrypted and secured by SSL.
We welcome and appreciate your feedback. If you have any questions or comments about our privacy policies or any other information related to our online store, feel free to drop us a message by writing to us at support@unravelbeautysecrets in.
We may disclose any content, record or electronic communication of any kind to satisfy any law, regulation or government request or if such disclosure is necessary to operate the portal. We may terminate or suspend your access to our site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any law or harmful to the interest of our third-party providers or us.