PRIVACY POLICY
Welcome to Unravel Beauty Secrets. We at Unravel Beauty Secrets respect your privacy and safeguard your personal information and transactions. Your visit to our website is subject to this privacy policy and our Terms and Conditions. This privacy policy describes the types of personal information that is collected on the Unravel Beauty Secrets website, how we may use that information and with whom we may share the same. Our Privacy Policy also describes the measures we take to protect the security of this information as well as how you can access, modify or delete your personal information. It also explains how you can object to the processing of your personal information or to receiving communications about our products and services.
Collection of Information
Unravel Beauty Secrets collects and stores only relevant information which is required to complete a purchase. Examples of customer information that maybe collected by us include your name, address, telephone number, email address etc. Your personal information is not sold, distributed or leased to third parties. You can also register at our website which enables us to contact you by email or message on your phone to keep you informed about our products and services or respond to your comments or queries. The technology used enables us to collect information like Uniform Resource Locator, Internet Protocol address, your operating system and browser type, etc. We may collect, store, report, compile or use any such information which does not personally identify you. If any such information is linked to you, it will be protected like your personal information as mentioned under this privacy policy.
Credit Card, Debit Card and Banking Information
Unravel Beauty Secrets does not collect or store your Credit Card, Debit Card or any of your banking information that maybe provided by you to complete a purchase. This information is directly transmitted through the payment gateway provider to the payment network or bank.
Registration
In order to take advantage of some basic features of our site, you must register and create a member account with us which is free of cost. An online registration form may require you to provide details such as name, email address and password. It is your responsibility to protect your password. You must not share your password with any third parties. You should change it, if compromised for any reason.
Use of Personal Information
We use your personal information to market to you and inform you about our products and services. We may use your personal information to keep you informed regarding the status of your order. We use your personal information to resolve disputes, troubleshoot problems, help promote a safe service, collect money, measure customer interest in our products and services and protect us against fraud, error and other criminal activity.
Marketing Emails
If you choose to provide your email address with us, we may create and deliver information to you through emails such as our newsletters, surveys or other email messages about our products, services and event information, cosmetics tips or promotions.
Messages
If you have provided your mobile number with us, you may receive text messages/WhatsApp messages containing information about our products, services and events, cosmetics tips or promotions or to resolve any disputes on your mobile phone. We do not charge any fee for you to receive any text message from us. However, your mobile service provider may charge you for sending or receiving text messages/WhatsApp messages as well as any other standard appliable rates charged by your mobile service provider.
Telephone calls
If you have provided your mobile number with us, you may receive phone calls to resolve any disputes or information about our products, services, events or promotions.
Communications to serve you
If you have provided your personal information with us, we may provide you with service-related announcements by any means, including email, messages and concerning the website or contact you regarding your customer service requests or questions. For example, all registered users may receive a welcoming mail to confirm their registration. These types of communications are essential to serve you, respond to you and provide high level of customer service that Unravel Beauty Secrets offers to its customers.
Customised service
If you have provided your personal information with us, we may use it to provide you with customised service and use of our website. For example, we may suggest products that would be of interest to you. Such customised information may be provided to you by emails, text messages, WhatsApp messages or phone calls.
Sharing of personal information
We may share your personal information with our corporate entities and affiliates who may use the said information in accordance with this policy to detect and prevent identity theft, fraud or any other illegal acts or to prevent abuse of our services. We may allow other companies or individuals to perform functions on our behalf that is in accordance with this Privacy Policy. Examples include webstore management companies, order processing companies, courier companies, web-hosting companies etc. Such third parties may be provided the personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is necessary to respond to any legal processes.
Business Transfer
We and our affiliates may share some of your personal information with another business entity should we plan to merge with that business entity. If such transaction occurs, the other business entity will be required to follow this privacy policy with respect to your personal information.
Security precautions
We have put in place measures to protect your personal information contained in our databases. Measures are in place to prevent unauthorised access and maintain appropriate use and accuracy. Data that is transmitted in association with our online store is encrypted and secured by SSL.
Policy change
Our Privacy Policy may change from time to time. We will not reduce your rights under this privacy policy without your explicit consent. We will post any privacy policy changes on this page.
Your Comments
We welcome and appreciate your feedback. If you have any questions or comments about our privacy policies or any other information related to our online store, feel free to drop us a message by writing to us at support@unravelbeautysecrets in.
Our Rights
We may disclose any content, record or electronic communication of any kind to satisfy any law, regulation or government request or if such disclosure is necessary to operate the portal. We may terminate or suspend your access to our site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any law or harmful to the interest of our third-party providers or us.
Your Consent
By using Unravel Beauty Secrets website or by providing your information, you consent to the collection and use of the information disclosed by you on the website in accordance with this privacy policy. If you believe that any information, we have is incorrect or incomplete, please write to us at support@unravelbeautysecrets in. We will correct or rectify any such information.